To whom it may concern:

I highly recommend Mrs Marcela Chabová as a service provider/employee.

From June 2017 until April 2022 I worked as a Catalogue Operations Manager at the Global Catalogue Operations Department for Amazon (Slovakia) s.r.o. in Bratislava. Marcela worked as auditor in the Duplicate Reduction team I was managing, within Global Catalogue Operations from December 2020 until June 2022. During this time, I closely worked with her and was able to observe her abilities. Marcela impressed me with her commitment to keep high precision within her audits and driving engagement activities within her team.

Within her first year, Marcela ended up in top 80th percentile within the auditor’s team in terms of her productivity and reliability (verified precision of audits sets of products while making educated decision whether to merge them or not), while 60% of the team was more tenure than her. Marcela also conscripted and implemented within her team several updates of Standard Operations Procedures (SOPs), related to her deep dives on the specifics of products in the Brazilian country she supports.

She successfully driven with me the Team Engagement, New hire onboarding experience actions in the COVID settings, where team was working mostly offsite. She also went out of her way to elicit feedback from her co-workers, particularly those lesser tenured than her, by utilizing internal tools to draft surveys and preparing consolidated action trackers (for them to share their experiences after completing training and moving to live production). Thanks to her effort, there were several initiatives approved to be driven by her, including target optimization to improve work-life balance, creating guidebook for new hires and improving communication channels within the team, including the ones with the manager.

In addition to auditing and driving team engagement, she has also proven to be very flexible and when needed, she adapted the role of verifier within her team (only reserved to most precise auditors) and learned new skills required within her team in 2022 (new tasks coming, where she had to balance her gathered knowledge within similar workflows of different audits). Not only is her English impeccable but she has proven that her computer skills are at the advanced level, while her attention to detail and ability to deep dive are extraordinary.

Marcela is creative, and she thinks outside the box. She has shown excellent leadership skills and developed a rapport with her colleagues, newer members of the team, and her manager, characterized by mutual respect.
If you need further information, please feel free to call me at +421 948996504.

Regards,